CLUE is the Comprehensive Loss Underwriting Exchange and is generated by a consumer-reporting agency named LexisNexis. They generate a report that contains up to 7 years of personal auto and personal property claims that have been filed, whether paid or not. Insurance companies rely heavily on this report to determine the likelihood you will file a claim in the future while with their company.
A CLUE report is also a way to see if any major claims have been filed against a car or home you intend to purchase. When you request an auto or home insurance quote, this is part of the process that you authorize.
Insurance companies will not offer coverage without first having this report in hand. If you receive a quote and this report has not been done, the quote can change drastically when you finally decide to purchase the policy. Ask if all the reports have been run before accepting a quote.
LexisNexis complies with the FACT Act by providing consumers, upon request and with property identification, a C.L.U.E. report. You can obtain one free report every 12 months.
Click here to order your free report from the LexisNexis website.
It is important to always discuss your options with your agent prior to filing a claim. Many people put claims in against their policy not realizing that they have a deductible they will not meet or much less damage than they anticipated. Claims that were caused by other people but filed against your policy also count against you. Be sure you are ready to accept liability for the actions of others when allowing them access to your home or car.